Frequently Asked Questions
Below are some frequently asked questions regarding our cleaning services across London and Surrey. If you require further information on our cleaning services then please do not hesitate to get in touch.
Which areas do you cover?
Our team cover South West London and Surrey.
Do you require a deposit?
Yes, we will require a non-refundable, non-transferable deposit of 50% to confirm all bookings. The remaining balance to be paid at the completion of the service.
How many cleaners will you send?
Our teams usually work in pairs. Our teams can work solely for smaller or less complex cleans, or in teams up to 6 for larger or more complex cleans.
Do you supply the cleaning equipment and materials?
Yes, our cleaning teams bring all of the cleaning equipment and materials they need.
What days and times do you work?
You can contact us at any time. Our cleaning teams work 7 days a week. First clean can start from 6:00am and the last clean finishing at 6:00pm.
Do you have a price list of your services?
Yes, we have a simple price list.
Do you have any reviews from previous customers?
Yes, you can find all of our previous customer independent reviews over on TrustPilot.
Do you provide free estimates?
Yes, we provide free instant online estimates, or alternatively can provide estimates by email and by phone.
Are you a registered company?
Yes, Cullens Cleaning is a division of Cullens Services Limited, a registered company in England and Wales, no. 10984086.
Are you prices including VAT and do you charge VAT?
All our prices are excluding VAT and we currently we do not charge for VAT.
Do you have any available vacancies?
We're constantly growing our team and looking for new members to join our close knit team. If you think you'd be a good fit for our team then we'd love to hear from you. You can find all available opportunities over at cleaning vacancies.
Do you sponsor local groups, events, or projects?
Yes, we believe in 'Cullens Doing Good' in our community and are actively looking for new projects that help us promote a stronger, cleaner, more vibrant community.