Carpet Cleaning

Friendly, professional carpet cleaning service making your carpets look as good as new. Trained, qualified & insured technicians using commercial equipment.

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Professional Carpet Cleaners

Carpet Cleaning

Your local, family carpet cleaning cleaning company

Welcome to Cullens, a family run cleaning company covering South West London and Surrey. Our trained, qualified, and insured carpet cleaning technicians can thoroughly clean your carpets and tackle tough stains.

All types of carpet can be cleaned using our commercial carpet cleaning machines following our multi-step method to renew the brillance of your carpets and to tackle any visible stains.

We have an excellent standard of customer service, as well as carpet cleaning service, with an average rating of 9.9 out of 10 on Checkatrade. You can read all our carpet cleaning reviews over on Checkatrade.

Get a free instant online quote for your carpet clean. If you have any questions then give our team a call on 01372 502 008 or drop us an email to [email protected]


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How much does our carpet cleaning cost?

So, how much will it cost to get your carpets cleaned? You can get a free instant online quote completely customised for you. This will give you an accurate price and you can choose from 3 simple options. If you have any questions, or want to speak to a member of our team, then please get in touch with us and we'd be more than happy to help.

You can add-on our 'Pet Odour & Urine Treatment' to our Gold service for an additional fee. Our team can advise separately for this add-on service.

All our carpet cleaning prices are fixed, there is no VAT charge, or any hidden fees.


  • Bronze
  • Our Bronze service is a basic, professional carpet clean for carpets that have no existing stains. Suitable for carpets that are already deep cleaned regularly.
  • Trained, Qualified, & Insured Technician
  • Checklist, Invoice, & Receipt
  • Carpet Inspection
  • High Powered Vacuum
  • Spray Pre-Treatment
  • Hot Water Extraction Cleaning
  • Carpet Pile Re-Alignment
  • Stain Treatment
  • Cleaning of edges, stairs, and inaccessible areas with hand tool
  • Deodoriser
  • Antibacterial Treatment
  • Pet Odour & Urine Add-On Unavailable
  • Free Quote
  • Silver
  • Our Silver service tackles stains and provides a thorough clean with a deodoriser. Suitable for deep cleaning of carpets that have stains and our most popular service.
  • Trained, Qualified, & Insured Technician
  • Checklist, Invoice, & Receipt
  • Carpet Inspection
  • High Powered Vacuum
  • Spray Pre-Treatment
  • Hot Water Extraction Cleaning
  • Carpet Pile Re-Alignment
  • Stain Treatment
  • Cleaning of edges, stairs, and inaccessible areas with hand tool
  • Deodoriser
  • Antibacterial Treatment
  • Pet Odour & Urine Add-On Unavailable
  • Free Quote
  • Gold
  • Our Gold service tackles stains, provides a thorough, longer lasting clean with Antibacterial Treatment. Suitable for the deepest, most thorough clean of carpets.
  • Trained, Qualified, & Insured Technician
  • Checklist, Invoice, & Receipt
  • Carpet Inspection
  • High Powered Vacuum
  • Spray Pre-Treatment
  • Hot Water Extraction Cleaning
  • Carpet Pile Re-Alignment
  • Stain Treatment
  • Cleaning of edges, stairs, and inaccessible areas with hand tool
  • Deodoriser
  • Antibacterial Treatment
  • Pet Odour & Urine Add-On Available
  • Free Quote

Our Carpet Cleaning Service

Cullens carpet cleaning technicians following a thorough multi-step carpet cleaning system to provide a thorough clean of your carpets, tackle any stains, and leave your carpet looking like new.

Carpet Cleaning Survey

Carpet Inspection

Our technicians will inspect the carpets for soling, stains, and structure. From this survey our technicians will decide on the best method to provide a thorough carpet clean.

Carpet Cleaning Vacuum

High Powered Vacuum

Using a specialist carpet brush our techinicians will comb the carpet pile to separate the fibres and help loosen any debris. Using a commercial high filtration vacuum cleaner, our technician will extract the debris.

Carpet Cleaning Stain Treatment

Stain Treatment

If you select our Silver and Gold packages, our technician will treat any present stains on the carpet to try to remove the stain throughout the carpet pile.

Carpet Cleaning Spray Pre-Treatment

Spray Pre-Treatment

With our specially formulated pre-treatment our technician will spray all of the carpets to dissolve any debris, grease, or dirt present on the carpet pile.

Carpet Cleaning Hot Water Extraction

Hot Water Extraction

Using our commercial HWE (Hot Water Extraction) carpet cleaning machines, our technician will thoroughly clean the carpets.

Carpet Cleaning Hand Cleaning

Hand Cleaning

If you select our Silver and Gold packages, our technician will clean all edges, stairs, and other inaccessible areas with a hand tool.

Carpet Cleaning Stain Protection Treatment

Antibacterial Treatment

If you select our Gold package, our technician will apply an Antibacterial Treatment to your carpets for a longer, fresher clean.

Carpet Clean
Upholstery Cleaning
Professional Carpet Cleaners
Carpet Stain Removal
Rug Cleaning
Sofa Cleaning

Our Excellent Service

There are many great features of our carpet cleaning services in South West London and Surrey, they include:

Carpet Cleaning Services London and Surrey

Get a free instant online quote for our carpet cleaning cleaning service

Free Quote

Professional Carpet Cleaning

We're passionate about providing an excellent standard of carpet clean. We do this through a mix of inhouse training, external training courses, comprehensive trainee programme, and commercial carpet equipment.

Prochem is one of the world's leading manufacturers of professional, commercial carpet cleaning equipment. At Cullens, we are specially trained to use Prochem equipment and solutions.

Time and time again, this approach by our experienced technicians delivers those excellent standards.

Cullens Carpet Cleaning Service

How does carpet cleaning work?

We understand that some people may not have hired a professional carpet cleaning service before so to make everything as simple and as smooth as possible here is a quick summary of how our carpet cleaning service works. From requesting a free instant online quote to us providing a professional carpet clean, you will always get an excellent standard of clean as well as customer service.


  • Free Instant Quote

    Get a free instant online quote which provides you with an accurate price for your carpet clean

  • Questions Answered

    Our lovely office team will be in touch to discuss your clean, quote, and answer any questions you might have

  • Book In

    If you choose Cullens (no pushy sales) we can find and book in a suitable time and date for your carpet clean

  • Professional Clean

    Our carpet cleaning technician will arrive on time and will do a walk around the property with you before and after the clean

  • Signed Checklist

    You get a signed checklist, an invoice, and a receipt if you require proof of a professional carpet clean (for end of tenancies)

  • Finishing Up

    Lastly, just need to pay the balance of the service and, as a small family run business, we'd appreciate feedback on our cleaning services

Where We Clean

Our carpet cleaning teams cover parts of South West London and Surrey

Frequently Asked Questions

Below are some frequently asked questions regarding our carpet cleaning services. If you require further information on our cleaning services then please read our full FAQs or get in touch with a member of our team.

  • What type of carpet cleaning do you do?
    At Cullens we specialise in hot water extraction carpet cleaning. This professional carpet cleaning method uses Prochem's commercial carpet cleaning machines and Prochem's commercial carpet cleaning solutions. Our technicians are trained and qualifed by Prochem to use their machines and cleaning solutions to provide a thorough, deep clean plus to spot treat any stains or spills.
  • How much does carpet cleaning cost?
    This is a great question. So there's no need to wait around for a quote we built a free instant online quote system that'll give you an accurate price for your carpet clean.
  • Should I get my carpets cleaned regularly?
    Yes, definitely. Carpets harbour lots of nasties and vacuuming alone isn't enough. If you have kids, pets, allergies, or a high traffic carpets then we recommend getting an inital deep clean then getting your carpets cleaned at least every 6 months. For everyone else, we recommend having an initial deep clean then an annual carpet clean.
  • Do you have any professional tips on keeping my carpets clean?
    One thing you can do regularly is vacuum clean your carpet. We recommend using a high-powered, high-filtration vacuum cleaner that contains a HEPA filter. The high-powered, high-filtration part will make sure as much of the dirt and debris is picked up while the HEPA filter will ensure that no nasties are pumped back out into the air. This helps to improve allergies and indoor air quality.
  • Are you fully trained professionals?
    Yes. All of our carpet cleaning technicians go through rigorous training. This includes offsite multi-day training at Prochem, the UKs leading Carpet Cleaning Academy, where they receive an industry recognised carpet cleaning qualification. All our technicians then build up extensive experience before coming senior technicians. We're also fully insured with public and products liability.
  • What are your carpet cleaning operating hours?
    You can contact us at any time. Our cleaning teams work 7 days a week. First clean can start from 6:00am and the last clean finishing at 6:00pm.
  • What does your carpet clean service do?
    Our carpet cleaning service is designed to thoroughly clean your carpets. You can choose from one of three options - bronze, silver, and gold - depending on the level of clean you require. For example, bronze provides a basic professional clean for carpets that have no pre-existing stains, silver provides a thorough clean and tackles stains, while our gold standard option tackles stains, provides a thorough and longer lasting clean using an Antibacterial Treatment.
  • Do you provide cleaning materials and equipment?
    Yes, all of our carpet cleaning technicians come fully prepared for the job.
  • How long will the clean take?
    Usually a clean can take anywhere between 3 and 6 hours but usually best to leave a full 12 hours of access.
  • How long do I have to leave the carpets to dry?
    For best results, leave the carpets for 24 hours after the service has been completed.
  • Do you clean blood, faeces, or bodily fluids?
    No, our teams do not clean human or animal blood, faeces, or bodily fluids. This requires risk assessment and specialist cleaning.
  • Do you get rid of carpet stains?
    For our Silver and Gold options, our carpet cleaning technicians will tackle stains present on the carpet. Not all stains can be removed completely, and some stains may not be removable at all. This depends entirely on the carpet fibres, the type of staining, whether any chemical burning has occured, and/or the length of time the carpet fibres have been exposed to the stain. That's why our technicians do a carpet inspection prior to beginning any carpet clean to investigate any issues.
  • Do you have any carpet cleaning reviews I can read?
    Yes, we are members of Checkatrade where customers can leave honest, independent feedback on our service. You can find carpet cleaning reviews and all our other reviews on our Checkatrade page.
  • Do I have to pay for parking fees or congestion charges?
    Our technicians will always strive to search for free parking outside your property and routes around the congestion charge, but where this is possible customers will be asked to cover these costs. Our technicians require direct access to the property and parking directly outside the property, in a driveway or directly outside, due to the heavy equipment.
  • Do I need to be at the property?
    As standard we do require for you, or a representative, to be present at the beginning of the clean and at the end of the clean. At the beginning of the clean, this is to greet our technicians and discuss any parts of the clean. At the end of the clean, this is to check the cleaning service provided, sign off our checklists, and make the balance of the payment. Our team can discuss alternatives to this, if required.
Trained Cleaning Teams

Trained, insured, and accredited carpet cleaners

Our insured, professional carpet cleaning technicians are trained and accredited by Prochem, the UKs leading manufacturer of cleaning and maintenance products for carpets, upholstery and floors. We use only professional carpet cleaning equipment and products made by Surrey based Prochem.

Eco Friendly Cleaning

Planting 1000s of trees to offset our carbon footprint

We're planting 1000s of trees and offsetting 100s tons of carbon with our partner Ecologi. The projects we sponsor include mangrove planting in Madagascar and solar power generation in India. Our aim is to make every single clean eco-friendly and carbon-positive.

Trusted Cleaning Company

Cullens Cleaning, a trusted local family business

Our reputation is important to us, that is why we are recommended, vetted, and monitored by Checkatrade; Surrey Trading Standards Approved; all our employees are DBS checked (formerly the CRB check); we are an Environment Agency Registered Waste Carrier; our staff are fully trained with the correct equipment; hold public liability insurance; are supported by the Bright Ideas Trust.

What customers say about us...

We're proud of the service that we provide and we hope that all of our customers are too. That's why we are independently rated on Checkatrade. All of our previous customers can independently review us on Checkatrade, of which previous customers have rated our services excellent at 9.9 out of 10.

9.9 out of 10
Based on 98+ reviews
  • Full house carpet cleaning

    Very pleased with the work carried out today. Excellent company and would highly recommend. The agent worked non-stop until he was finished, he was very... Leatherhead, Verified Review

    Carpets cleaned

    Excellent service and I will be using them again... London, Verified Review
  • End of tenancy clean

    Polite and hardworking - did the job very well... Redhill, Verified Review

    End of tenancy carpet cleaning

    The job took 3.5 hours for an unfurnished terrace house. Job was very well done; following a sequence of steps to guarantee a thorough cleaning... Staines, Verified Review
  • Cleaned double oven, extractor and hob

    Brilliant service! Cullens All the appliances look brand new. Lovely job. Very high standard. Left work area very tidy and also gave me some very helpful... Chessington, Verified Review

    Carpet cleaning in rental property

    Punctual (in fact arrived early), carpets look great. Competitively priced... Dorking, Verified Review
  • End tenancy clean

    Excellent cleaning job and very clear communication... London, Verified Review

    Carpets cleaned

    Great service. Quick to book and quote. Arrived on time and did a great job on very stained carpets.... Guildford, Verified Review

Contact Us

Call our team on 01372 502 008, drop us an email to [email protected], or send us a message using the form below